Learn the top 3 traits every attorney should look for when hiring a virtual paralegal—and how Knoxville Paralegal Services delivers on all of them.
What do we do
At Knoxville Paralegal Services (KPS), our mission is simple: to help attorneys get their time back.
Whether you're an attorney buried in discovery, a solo practitioner handling every task from intake to invoicing, or an in-house paralegal that could use some temporary extra hand on deck, we're here for you. We believe that your time should be spent doing what you do best: advocating, advising, and leading. NOT drowning in admin work.
Our goal is to help you focus on what you do best, without having to worry about details. We have the resources and diligence to handle the day-to-day operations of any project size. We are contractors; which mean, we are NOT employees of the attorneys we work with…it’s simple: “we are only there when you need us.”
How we make it happen
We provide on-demand, nationwide paralegal support to attorneys and legal teams who need a reliable, responsive, and skilled helping hand. But we don’t just "take things off your plate." We improve your workflows, help you embrace tech tools that enhance your practice, and provide expert support you can trust.
As the legal world has been pushed into utilizing technology, attorneys will find that virtual paralegal’s can assist with that transition. Our team at KPS have years of experience working virtually, we know all the technology to assist our clients (you, the attorney) and working with virtual paralegals allow you to control costs and increase your revenue. No overhead costs, no taxes, no benefits: strictly pay for the hours used.
Our team is here to make your work work better for you. BUT: not all virtual paralegals are created equal.
Whether you’re hiring directly or partnering with a company like KPS, here are the top three traits to look for when hiring a virtual paralegal, and why they matter.
1. Is a Proactive Communicator
Why it matters: In a virtual working relationship, communication is everything. You need someone who will keep you updated, ask the right questions, and clarify details before they become problems.
What to look for:
Clear, timely responses
Proactive updates on case status and deliverables
Confidence in checking in or flagging potential issues
How KPS delivers: At KPS, our paralegals don’t just wait for instructions…they stay ahead of your needs. It’s as if we’re right down the hall, but we could actually be states away and STILL communicate as effectively!
2. Has Legal Tech/Software Knowledge
Why it matters: Today’s law firms are relying more than ever on digital tools for document management, case tracking, e-signatures, and secure client communication. A virtual paralegal must not only be familiar with these tools, but also help you get the most out of them.
What to look for:
Experience with platforms like Clio, MyCase, or eImmigration
Ability to quickly learn your firm’s existing systems
Willingness to recommend tools or features that improve efficiency
How KPS delivers: We regularly support clients in implementing or optimizing software. We help you simplify, streamline, and scale.
3. Is Extremely Detail-Oriented
Why it matters: Legal work leaves zero room for error. Whether it’s preparing immigration forms, managing deadlines, or organizing discovery documents, your paralegal must treat every task with precision.
What to look for:
A proven track record of accuracy and thoroughness
Checklists, systems, and workflows that reduce mistakes
Ownership and accountability
How KPS delivers: We pride ourselves on being thorough, double-checking every detail, and flagging anything that seems off. From file formatting to court filing standards, we know that the small stuff is the big stuff.
What KPS Offers
We know your practice is unique, and that’s why we tailor our support to your needs. From immigration law and criminal defense to solo practitioners and large firms, we offer:
On-demand virtual paralegal services
Nationwide availability
Flexible support for both long-term partnerships and seasonal spikes
Help with legal tech, systems, and workflows
Our goal is to help you focus on what you do best, without having to worry about details!
💼 Book your FREE consultation call today to see how we can support your firm with ethical, efficient, and expert-level legal assistance: HERE
If we haven’t met yet, I’m Brooke—founder of Knoxville Paralegal Services (KPS) and paralegal of 18+ years 😊 We are a contract paralegal company based in Knoxville but serve attorneys NATIONWIDE. We handle assignments remotely and as an “on-demand” service.
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